What can you do with Xaly?
Xaly is more than an AI that answers the phone. From number masking and calling from your mobile with the company number, to WhatsApp and Instagram messaging, quote follow-up, trade-show lead capture and voiceover, every product that makes communication easier for your business—and for you—is listed below. Some need no AI at all; some are designed for individuals.
Phone and call handling
- AI phone assistantAnswers inbound and outbound calls in 27 languages, books appointments and transcribes every call.
- Number maskingCustomers and providers talk without seeing each other’s phone numbers. Masked bridge calls for marketplaces, classifieds, delivery and clinics.
- Call from your mobile with the company numberYour team calls customers from their own mobiles while customers see the company number. Calls are recorded and logged to the customer record. No AI required.
- Call transfer and live monitoringThe assistant hands calls to the right person with a summary when needed. Office-hours and holiday rules, hold music, live listening and takeover.
- Missed-call and form callbackRetries unanswered calls at the most suitable time, calls form leads within minutes and calls back at the exact time a customer asked for.
- Appointment confirmation and satisfaction surveysThe assistant books appointments during the call and sends a WhatsApp confirmation and calendar invitation. Collects satisfaction scores at the end of calls or via WhatsApp.
Messaging and web
- Website chat assistantA branded chat widget on your site that answers from your knowledge base.
- WhatsApp, Instagram and email in one inboxAll your messaging channels on one screen. AI replies from your knowledge base and your team takes over when needed. Works without phone calls.
- Automatic personal reply to web formsReads what was written in your website form and sends the first reply by email or WhatsApp, in the customer’s language, with options from your price list.
Sales and quotes
- Lead managementLeads from calls, forms and chat in one list, with summaries and outcomes.
- CRM and ERP integrationCalls and leads flow into your CRM or ERP automatically.
- Outbound call campaignsThe AI calls consented contacts from your spreadsheet, learns their needs and moves them to a quote or appointment. A/B tests scripts and calls at the most suitable time.
- Quote preparation and follow-upBuilds quotes from prices discussed on the call, sends a PDF and an acceptance link, sends reminders and calls before expiry. TRY, EUR and USD; four languages.
Industry solutions
- Before / after previewResult previews for hair transplant, smile and aesthetics from the customer’s photo.
- On-premise deploymentOn your own servers for banks, public bodies and healthcare where data must stay in-house.
- Trade-show and event lead captureVisitors scan a QR and fill in the form in their own language, business cards are scanned, quotes go out instantly and post-show follow-up runs automatically.
- E-commerce and B2B customer servicePilot programmeAn assistant connected to your store and marketplace account answers stock, price and order-status questions and drafts marketplace replies. Pilot programme.
- AI voiceoverAs a serviceNatural voiceover for promo and social videos, phone greetings and hold messages, and training content. Studio-quality WAV delivery.
For individuals
- Personal AI secretaryPilot programmeWhen you are busy or cannot answer, an AI answers your calls, takes a message, sends a summary to your phone and passes on urgent calls. Pilot programme.
- Calls on your behalfPilot programmeThe AI assistant calls the person you name on your behalf, passes on your message, finds out when they are free to talk and reports back. Pilot programme.
Developers and partners
- Developer APIAdd a support bot that answers from your knowledge base, number-masked bridge calls and satisfaction calls to your own product. Signed webhooks and a sandbox.
- Partner programmeOffer Xaly to your own customers and earn from every subscription and credit purchase that comes through your referral code, tracked in your panel.
Not sure which one fits?
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