No request left without a reply
Xaly automatically retries unanswered outbound calls at the time the person is most likely to pick up. It calls people who leave a web form straight away and handles the first conversation. If someone says “call me tomorrow at 2 pm”, it calls them then. Every attempt is logged on the customer record, and you set the number of attempts and calling hours.
Who it is for
- Businesses collecting web leads
- Clinics and health tourism
- Real-estate and car sales offices
- Education providers
- Insurance and finance agencies
What it does
Retry at the right time
Answer rates are tracked by day and hour, and retries are placed at the most productive time.
Instant form callback
Leads are called while still warm, before they move on to a competitor.
Keeps its promises
A customer who says “call me this evening” is called then, and the record shows where that request came from.
Limited and respectful
Attempt count, calling hours and a do-not-call list stay under your control.
How it works
- 1Set attempts and calling hours.
- 2Forms, unanswered calls and requested times go into the schedule automatically.
- 3Outcomes and summaries are written to the customer record.
Frequently asked questions
Will the same person be called repeatedly?
No. Attempts are capped, and people who ask not to be called are added to a list and never called again.
Is the callback made by AI?
By default the assistant calls; you can route callbacks to your team’s list instead.
Does it count as marketing?
It replies to the customer’s own request. Campaign calls require separate commercial-message consent.
Where do your requests come from?
Retries unanswered calls at the most suitable time, calls form leads within minutes and calls back at the exact time a customer asked for.