Every point states what it rests on. If we cannot show the basis for a claim, it does not go on this page — and at the end you will find the cases where this is not the right fit.
The AI runs on our own hardware, not on a rented foreign cloud service.
BasisEverything that understands speech, produces the answer and synthesises the voice is hosted on our own servers. No part of a conversation is sent to an outside service.
Your patient, client or customer conversations never land on a third company’s servers — an architecture with an answer ready for a data protection audit.
The whole system can be installed in your own data centre.
BasisWe run the same software on our own hardware; installing it on yours is not a different product, only a different deployment.
Data never leaves the building — usually the only acceptable option for public sector, finance and healthcare organisations.
Turkish speech quality was worked on specifically, and the voice was fine-tuned on Turkish data.
BasisRecognition accuracy over the narrow telephone band is measured and improved on an ongoing basis.
Names, addresses and industry terms come through correctly — the exact point where foreign solutions stumble.
When the caller changes language, the agent follows within a single sentence.
BasisLanguage detection runs continuously during the conversation. There is no separate number, no menu, no "press 2 for English".
International callers are met in their own language on first contact instead of being routed to another line.
The agent answers only from the catalogue, price list and procedures you upload.
BasisWhere the knowledge base has no answer it does not invent one — it says so and passes the request on.
The risk of a wrong price or an unintended commitment disappears. That is the most expensive failure mode of an AI agent.
We also build clinic management, legal and enterprise resource planning software under the same roof.
BasisEstekip serves health tourism and clinic operations, Jure serves legal work, VoraERP serves pharmaceutical, chemical and cosmetics manufacturing.
You are not stitching together a call center from one vendor and a back office from another; integration has a single owner.
We do not just hand you a dashboard. We build the conversation flow, the knowledge base and the integrations.
BasisOnboarding covers a requirements call, flow design, knowledge base loading and test calls.
You do not need anyone on staff who understands AI. The system speaks correctly from day one.
Contract, invoicing and support are handled locally.
BasisWe are an Istanbul-based company, so support reaches you without a time difference or a language barrier.
When something goes wrong you are not waiting days in a foreign vendor’s support queue.
We do not sell to everyone. Another solution is a better fit if: